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Approved Vision Partners
Trusted Eye Doctors & Eye Care Services in Madison
Pressured into sale
April, 09 2014
People at front desk was more concered about talking about their personal life than helping me. I had the doctor and the two sales people in the glasses part trying to pressure me into buying glasses when my prescription was only a slight difference than my glasses prescription, telling them over and over that I only wear glasses at night time after taking out my contacts and never during the day so spending $600 on glasses was not something I was in the market for. I ended up buying the glasses but calling back later that day to cancel the order. I called a month later wondering where my check was and they were still trying to talk me into keeping the glasses. It took a very long time for me to get my refund for the glasses. If there was a closer eye doctor to my house I would defiantly go to another one.
- 1 week ago
I LOVE THIS OFFICE!
April, 06 2014
I was in this office for the 4th time Sat April 5. The staff was wonderful. The front desk attendant was nice enough to give me credit for contacts I was not able to use. Amazing! The technician Nicole was very friendly and explained to me what she was doing and made sure everything was sanitized before using it. Dr. Martin came in and showed me the pictures of my eyes and explained the anatomy of it, it was pretty neat. Then when I had to pick out glasses (I am very picky) Jennie was extremely patient and helpful. After trying on about 12 pairs it was almost time for the office to close and they did not try to rush me out. All staff at this office are the BEST!
- 1 week ago