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Trusted Eye Doctors & Eye Care Services in Gastonia
December, 04 2013
I have to say that the folks at Doctors Vision Center in Gastonia, NC were very helpful. I have a somewhat unique circumstance (I am sure all folks think the same thing regarding their ailment being unique). I have switched jobs, which meant that my insurance was up on 10/31/13. Without getting into details, Amy was so very helpful and patient in dealing with VSP. Aside from the timing of my issue, I have medically necessary contacts. One is a hard contact, while the other is soft. Glasses do not work for my vision. The insurance company covers my $1,000 contacts at 100%, as long as everything is properly coded. Typically, soft contacts are never covered. However, Amy was extremely driven to ensure that all paperwork was processed correctly, which is easy to mess up, given my particular issue. Either way, Amy was spectacular. Of course, the doctor and other folks were great as well. Again, I have a unique situation with my vision / eyes, and have had extreme difficulty with other eye professionals at various companies. I can only say GREAT THINGS about the team in Gastonia. If possible, please try and get this feedback to them. They may not remember me specifically, but they certainly deserve to hear praise for a job well done. I appreciate their diligent efforts and kind patience. Best regards and many thanks, Nick Francis 704-813-3853
- 2 days ago
November, 01 2013
I've been coming to Doctors Vision Center in Gastonia for more than 4 years. I've always had professional, quick and courteous service. My most recent appointment was not exception.
- 2 months ago